Job offers: guest complaints

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FlexPlus

BMW New Car Sales Manager

FlexPlus :: Oxford, Oxfordshire :: 16 days ago

... company policy. * Develop and maintain a full knowledge of all products, accessories, prices and key strategies of major competitors. * Handle all customer queries and complaints and ensure they are resolved to achieve customer and company requirements. Advise Service Manager / General Sales Manager where necessary and ensure appropriate action is ...

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FlexPlus

Marketing Office Manager

FlexPlus :: Hatton, Warwickshire :: 4 days ago

... of the Marketing Office including three Administrators * Copywriting for newsletters, website, adverts and any other outgoing communication * Customer services and complaints handling and the management of Trip Advisor * The preparation and sending out of e-shots * Management of marketing invoices * Design and printing of signage * Attendance ...

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FlexPlus

Care Co-ordinator

FlexPlus :: Nottingham, Nottinghamshire :: over 30 days ago

... package of care for a service user * Reporting to a Branch Manager on a weekly basis on activity levels and outcomes for service users * Providing written reports of all complaints, accidents, incidents and untoward events in accordance with written policies * Ensuring day-to-day care services are operated in accordance with health and safety ...

Receptionist

Wise Employment :: Corsham, Wiltshire :: over 30 days ago

... your duties will include: - Taking reservations by phone and email - Responding to guest queries both face to face and via the telephone - Handling cash and settling ... - General administration and ad hoc tasks for management - Dealing with guest complaints - Managing and completing all reception duties to ensure the smooth running of the ...

Abbatt Property Services

Guest Relations Assistant (Team Supervisor / Customer Service)

Abbatt Property Services :: London, London :: 27 days ago

Guest Relations Assistant (Supervisor / Customer Service) Fabulous company!! £21,000 -£24,000 OTE 5 days out of 7 7am, 9.30am or 12pm start based on an 8 hour day ( At ... service whilst staying in the company apartments. The role is dealing with incoming complaints and queries from guests via email and phone, as well as ensuring checks ins are ...

Guest Relations Assistant (Supervisor / Customer Service)

Abbatt Property Services :: London, London :: 2 days ago

Guest Relations Assistant (Supervisor / Customer Service) London Liverpool Street area, 5 days out of 7 7am, 9.30am or 12pm start based on an 8 hour day (At least 2 ... whilst staying in the company serviced apartments. The team deal with incoming complaints and queries from guests via email and phone, as well as ensuring checks ins are ...

Guest Relations Assistant (Supervisor / Customer Service)

Abbatt Property Services :: 23 days ago

Guest Relations Assistant (Supervisor / Customer Service) London Liverpool Street area, 5 days out of 7 7am, 9.30am or 12pm start based on an 8 hour day ( At least 2 ... whilst staying in the company serviced apartments. The team deal with incoming complaints and queries from guests via email and phone, as well as ensuring checks ins are ...

Head Housekeeping Manager

Cordant People :: Welwyn Garden City, Hertfordshire :: 3 days ago

... * Ensure that rooms are made as per company standard. * Maintain par stock of guest supplies, cleaning supplies, linen and uniform. * Organise inventories with ... suppliers for items related to Housekeeping. * Attending and resolving guest complaints. * Verification of supplies consignments. * Organise on-the job training and ...

HEAD HOUSEKEEPER

Platinum Recruitment Consultancy :: Milton Keynes, Buckinghamshire :: 7 days ago

... goals for the team. Must maintain proper inventory levels, managing cost per room and inspecting all guest rooms and public areas. Carry out special needs and requests of guests, VIP's and repeat guests. Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction. To liaise with Reception and ...

Global Head of Marketing - London

Leisure People :: London, London :: over 30 days ago

My client is regarded as the industry's leading supplier and provider of customized hotel management software that helps in monitoring, guest service request & complaints, and in improving the service and quality it gives both the user and the hotel guests. Some of the features of this software include: * Automatic allocation of guest ...

Complaints Handler

The Work Shop Resourcing Ltd :: Chandler's Ford, Hampshire :: over 30 days ago

Complaints Handler SO53 - £19,000 As a Complaints Handler, you will be handling and resolving a variety of inbound written and verbal customer complaints to an exceptional level. Duties for the Complaints Handler: Responding to all complaints within company guidelines and time frames Taking ownership of complaints and provide a resolution Liaise ...

Front Desk Guest Service Associate

Brook Street UK :: London, London :: 29 days ago

Front Desk Guest Service Associate £18,000 Basic + Life Assurance + Free lunch and dinner Shift Patterns: 5 days over 7 (7.30am - 2.30pm and 2.30pm - 11.00pm) London`s first fractional ownership luxury property to offer an intelligent accommodation option for those who require a flexible, cost and time-effective alternative to a second home in ...

Guest Relations Assistant - Customer service supervisor

Abbatt Property Services :: London, London :: 2 days ago

Guest Relations Assistant (Supervisor / Customer Service) London Liverpool Street area 5 days out of 7 (2 weekends a month) 7.30am-4.30pm, 9am-6pm, 11am-8pm and 12pm-9pm on ... whilst staying in the company serviced apartments. The team deal with incoming complaints and queries from guests via email and phone, as well as ensuring checks ins are ...

C&B assistant

Staffpoint :: Warwickshire :: 13 days ago

... on all sales opportunities. You will provide great customer service at the best possible cost and satisfying legal requirements. You will be on hand to deal with guest queries and complaints and take the appropriate action to achieve total guest satisfaction whilst ensuring that you communicate any problems to senior management. The Ideal Candidate ...

Head Receptionist

Iberica Food & Culture Ltd :: Manchester, Manchester :: 6 days ago

... Full Time Ibérica Manchester is looking for an experienced Head Receptionist to join our team! The ideal candidate must come from quality restaurant background and be guest focused, organised and highly professional. Proven experience in a same or similar role will be a plus. As a Head of Reception, you will be in charge of a small reception ...

Complaints Administrator

Search Consultancy :: Altrincham, Manchester :: 23 days ago

Complaints Administrator - temp 4 weeks, Altrincham Here at Search we are recruiting for a customer service/administrator to assist with complaints within a company on a temporary basis. The role requires a resilient person who can deal with difficult customers whilst remaining calm and collected and providing the highest customer service possible. ...

Guest Services Supervisor

Brook Street UK :: 30 days ago

My client, a thriving hotel based in the centre of Inverness, is currently seeking a Guest Services Supervisor due to an internal promotion! A new start for 2017 - this is your opportunity to work for a fantastic hotel - a hotel who values its guests as well as its employees. With exceptional customer service at the heart of its business, this is ...

Leisure People

Software Sales Manager - French Speaking

Leisure People :: London, London :: over 30 days ago

My client is regarded as the industry's leading supplier and provider of customized hotel management software that helps in monitoring, guest service request & complaints, and in improving the service and quality it gives both the user and the hotel guests. Some of the features of this software include: * Automatic allocation of guest ...

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