Job offers: guest complaints

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FlexPlus

Waiting / Bar Staff

FlexPlus :: Derbyshire :: 7 days ago

... & private functions * Serving food (breakfast, lunch, afternoon tea and dinner), full range of beverages including alcohol and hot beverages * Ensuring that all our guest's needs are attended to and to the company service standards * General cleaning duties around the public areas The successful Waiting / Bar Staff will: * Have ...

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FlexPlus

Driver Training Manager

FlexPlus :: Runcorn, Cheshire :: 24 days ago

... drivers by National Express * Keeping all records up to date for annual National Express 8.4 compliance audit * Development action plans for drivers who receive customer complaints The successful applicant would be expected to have: * Excellent communication and organisation skills * Good administrative skills * Experience of Microsoft Office - ...

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FlexPlus

Customer Service Representative

FlexPlus :: Nuneaton, Warwickshire :: 10 days ago

... they arise. Recognise contact trends and give feedback to team leader * Ensuring the data and customer information help within our systems is accurate * Take ownership of complaints and follow procedures to ensure the complaint is resolved in a timely manner The successful Customer Service Representative will have: * Minimum of 5 GCSE's at C ...

Hotel Duty Manager

Alexandra Sydney Associates :: Newquay, Cornwall :: 26 days ago

... Hotel Duty Manager to support all departments in delivering very high standards of guest service in a multi award winning privately owned hotel business!. We are looking ... service is delivered without fail Monitoring and acting on guest feedback, handling complaints and where possible intercepting problems before they become a complaint Ensuring ...

Hotel Receptionist

BSV Recruitment Ltd :: Surrey :: over 30 days ago

... and out guests on arrival and departure, preparation of bills and handling payments, answering questions, dealing with complaints or problems to avoid further escalation as well as dealing with special requests from guests. Guest care is at the core of the clients principles so they are looking for a candidate who is focused on providing ...

Hotel Receptionist

BSV Recruitment Ltd :: Hampshire :: over 30 days ago

... and out guests on arrival and departure, preparation of bills and handling payments, answering questions, dealing with complaints or problems to avoid further escalation as well as dealing with special requests from guests. Guest care is at the core of the clients principles so they are looking for a candidate who is focused on providing ...

Receptionist

Wise Employment :: Corsham, Wiltshire :: over 30 days ago

... your duties will include: - Taking reservations by phone and email - Responding to guest queries both face to face and via the telephone - Handling cash and settling ... - General administration and ad hoc tasks for management - Dealing with guest complaints - Managing and completing all reception duties to ensure the smooth running of the ...

Restaurant Supervisor

Fresh drivers :: Liverpool, Merseyside :: over 30 days ago

... of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for ... assist team members in handling guest inquiries and requests and in resolving guest complaints Ensure compliance with health, safety, sanitation and alcohol awareness standards ...

Nights Guest Service Assistant

Atlas Hotels :: Lichfield, Staffordshire :: 13 days ago

Nights Guest Service Assistant, Atlas Hotels Here at Atlas Hotels we have an opportunity for a Nights Guest Service Assistant (Nights GSA) to join the team based in Lichfield. ... confident. You'll be the person a guest turns to if they have any concerns or complaints and you'll be empowered to make things right. GSAs are the beating heart of ...

Night Guest Relations Manager

Flow Sports Personnel Ltd :: Stoke Poges, Buckinghamshire :: 26 days ago

Our client runs one of Europes leading and most exclusive 5* Red Resorts and are currently looking to appoint a Night Guest Relations Manager to join their team. As Night Guest Relations Manager you will be a professional and efficient point of contact for all guests and members of the club. To ensure that guests receive the highest standard of ...

Restaurant Manager

Wise Employment :: Newquay, Cornwall :: over 30 days ago

... opportunities - Undertaking a consistent approach in ensuring staffing levels are in accordance with business levels - Monitoring guest feedback and acting on it; dealing effectively with guest queries and complaints - Supporting and cooperating with all parts of the business - Understanding and continually controlling costs in your department - ...

Part-time Complaints Handler

Build Recruitment :: Potters Bar, Hertfordshire :: 21 days ago

Job title: Complaints Handler / Customer Service Advisor Work Location: Potters Bar Division/Department: Complaints Reports to: Customer Service Manager PART TIME 25 HOURS 10-3 30min BREAK Essential Duties and Responsibilities: ? To respond to customer complaints ensuring they are thoroughly investigated and resolved in the correct manner. ? To ...

Interaction Recruitment

Complaints Handler

Interaction Recruitment :: Potters Bar, Hertfordshire :: 21 days ago

Complaints Handler An excellent opportunity has arisen to work for this established company, based in Potters Bar. The role will involve working in the Customer Service department and handling complaints · To respond to customer complaints ensuring they are thoroughly investigated and resolved in the correct manner. · To ensure all complaints are ...

Host / Hostess

DUKES London :: over 30 days ago

Purpose: As a key front of house representative of the team the reception Host/ess is responsible for supervising the hosting of our guests, delivering a five star luxury guest service experience. Previous experience, working in a high end hospitality environment is desirable, along with an excellent command of English language. Previous use of open ...

Reception Manager

Kiwi Recruitment :: Bognor Regis, West Sussex :: over 30 days ago

... leave for a large hospitality business in Bognor Regis. You will be responsible for ensuring your team deliver efficient and effective customer service to guests and exceed guest satisfaction. The successful candidate will be passionate about customer service and will have experience managing the reception of a high volume business or hotel. ...

Interaction Recruitment

Complaints Handler

Interaction Recruitment :: Potters Bar, Hertfordshire :: over 30 days ago

Complaints Handler (Part Time) An excellent opportunity has arisen to work for this established company, based in Potters Bar. The role will involve working in the Customer Service department and handling complaints. This role is part time and will involve working Monday - Friday, 10am - 3pm. · To respond to customer complaints ensuring they are ...

Spa Manager

Wise Employment :: Devon :: 13 days ago

... Role: - Ensuring the smooth day to day running of the Spa and leisure facilities - Continually surpassing guests expectations and leading the team to deliver outstanding guest comfort and seamless attention to detail. - Developing and managing a dedicated Spa team , encouraging personal progression and identifying training needs and ...

BAR Staff required

GO Partnership :: East Grinstead, West Sussex :: 13 days ago

... and Lounge are well presented ready for guests arrival Ensuring all the pre-preparation for service is completed Meeting and greeting guests entering the bar Establishing guest needs and order taking Preparing both alcoholic and non alcoholic beverages including cocktails Tray service of drinks across the service areas Service of light lunches and ...

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