Job offers: guest complaints

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FlexPlus

Cleaning Supervisor

FlexPlus :: Oxfordshire :: over 30 days ago

... fire regulations, COSHH regulations and safe working practice relating to your duties, including the use of prescribed protective clothing or equipment * Support the Guest safety team in providing a controlled, safe and secure environment, monitoring and recording suspect and actual activities. * Maintain accurate records, complete and ...

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FlexPlus

Customer Service Representative

FlexPlus :: Nuneaton, Warwickshire :: 12 days ago

... they arise. Recognise contact trends and give feedback to team leader * Ensuring the data and customer information help within our systems is accurate * Take ownership of complaints and follow procedures to ensure the complaint is resolved in a timely manner The successful Customer Service Representative will have: * Minimum of 5 GCSE's at C ...

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FlexPlus

Care Co-ordinator Dudley

FlexPlus :: West Midlands :: over 30 days ago

... package of care for a service user * Reporting to a Branch Manager on a weekly basis on activity levels and outcomes for service users * Providing written reports of all complaints, accidents, incidents and untoward events in accordance with written policies * Undertaking on call duties as required by the branch to ensure a 24/7 service is provided ...

Chambermaid

Partners Employment :: Bradford-On-Avon, Wiltshire :: 10 days ago

... previous experience would be an advantage. We are committed to providing the highest of standards in product, presentation and hospitality to our guests. , ensuring that guest rooms and public areas of the Hotel are cleaned and linens are restocked, ensuring the Hotel is maintained to the high presentation. Cleaning of the guest rooms to standard ...

Guest Services Executive £Excellent

C&M Travel Recruitment :: Guildford, Surrey :: 29 days ago

Guest Services Executive-- Nr Guildford from £20k ++ This specialist tour operator are looking for a Customer focused person to join them as a Guest Services Executive. It ... * You will be speaking to customers post departure to resolve issues and complaints * You will be involved in letter writing, liaising with customers on phone as well ...

Guest Services

Pertemps Didcot :: Abingdon, Oxfordshire :: 2 days ago

We are actively recruiting for a Guest Service Team Member for a client in the Didcot area. This role is permament with an immediate start date for the right candidates. The role is to ... - Checking guests are enjoying their meals - Dealing with guest queries and complaints quickly and professionally Our People - Communicate and work well with the ...

Guest Relations Assistant (Supervisor / Customer Service)

Abbatt Property Services :: London, London :: 18 days ago

Guest Relations Assistant (Supervisor / Customer Service) Fabulous company!! £21,000 -£24,000 OTE Rota: 7am, 9.30am or 12pm start based on an 8 hour day London Liverpool ... service whilst staying in the company apartments. The role is dealing with incoming complaints and queries from guests via email and phone, as well as ensuring checks ins are ...

Guest Services Assistant (DR)

Perfect-recruitment :: Wetherby, West Yorkshire :: 25 days ago

Guest services assistant required for a hotel in West Yorkshire. As guest services assistant previous experience working front of house within a hotel is preferred but not essential. You will be responsible for being the first contact for all residents and guests visiting the hotel so good customer service is essential. The hours are shared on a ...

Receptionist

Wise Employment :: Corsham, Wiltshire :: 19 days ago

... your duties will include: - Taking reservations by phone and email - Responding to guest queries both face to face and via the telephone - Handling cash and settling ... - General administration and ad hoc tasks for management - Dealing with guest complaints - Managing and completing all reception duties to ensure the smooth running of the ...

Complaints Account Managers

Brook Street UK :: 25 days ago

I am currently recruiting for Complaint Account Managers. For this role you must have experience of dealing with complaints and knowledge of ombudsman complaints.

Guest Relations Executive (Operations Manager)

Abbatt Property Services :: London, London :: over 30 days ago

Guest Relations Executive (Operations Manager) Central London £27,000 + £2,000 bonus + weekend uplift Hours: Mon-Fri 9am-6pm with one weekend a month Description: Strong ... of the arrivals team ensuring that service levels are maintained and any queries or complaints are dealt with efficiently. You will also assist with recruitment of direct reports ...

Global Head of Marketing - London

Leisure People :: London, London :: 5 days ago

My client is regarded as the industry's leading supplier and provider of customized hotel management software that helps in monitoring, guest service request & complaints, and in improving the service and quality it gives both the user and the hotel guests. Some of the features of this software include: * Automatic allocation of guest ...

Complaints Handlers

Brook Street UK :: 28 days ago

I am currently recruiting for a team of Complaints/Resolution handlers The roles come with a fantastic benefits package and a permanent contract starting in January If you have a strong Customer background with Complaints/Resoultions please contact me today! Thank you I look forward to speaking with you

Complaints Handler

The Work Shop Resourcing Ltd :: Chandler's Ford, Hampshire :: 19 days ago

Complaints Handler SO53 - £19,000 As a Complaints Handler, you will be handling and resolving a variety of inbound written and verbal customer complaints to an exceptional level. Duties for the Complaints Handler: Responding to all complaints within company guidelines and time frames Taking ownership of complaints and provide a resolution Liaise ...

Guest Services Executive

Clockwork Recruitment Ltd :: Godalming, Surrey :: over 30 days ago

Do you have experience working in the travel industry and are you looking for a new and exciting challenge? Our client are looking for a passionate Guest Services Executive to work in their offices based in Godalming - with a some overseas travel necessary. You will be reporting to the Senior Guest Services Manager and you will be responsible for: ...

Complaints Handler - SO53 - £19,000

The Work Shop Resourcing Ltd :: 22 days ago

Complaints Handler SO53 - £19,000 As a Complaints Handler, you will be handling and resolving a variety of inbound written and verbal customer complaints to an exceptional level. Duties for the Complaints Handler: Responding to all complaints within company guidelines and time frames Taking ownership of complaints and provide a resolution Liaise ...

Complaints Handling

Brook Street UK :: Coventry, West Midlands :: over 30 days ago

I am currently recruiting for a team of Complaints/Resolution handlers The roles come with a fantastic benefits package and a permanent contract starting in January If you have a strong Customer background with Complaints/Resoultions please contact me today! or call 02476256641 and ask for Katie Thank you I look forward to speaking with you ...

Guest Services Manager (DR)

Perfect-recruitment :: Wetherby, West Yorkshire :: 25 days ago

Our client is now looking for a full time Guest Service Manager to join their team. The hotel industry can be both rewarding and challenging to work in, with great merit and excellent career prospects; but it comes packaged with long days, flexible hours and plenty of hard work. If you`re the sort of person that has boundless energy, a bright and ...

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